Effective date: 13 April 2026. Last updated: 19 May 2026. Version: v2.0. This policy explains how The Skills Consultancy handles personal information in a South Africa-first legal context.
We collect only what we need to handle enquiries, run and secure the website, and manage legitimate business operations. We do not sell personal information. You can request access, correction, or deletion subject to applicable law.
This page is an information summary of our privacy practices and is not legal advice to site visitors.
The Skills Consultancy is responsible for deciding how personal information is collected and used through this website and associated enquiry workflows.
Primary contact channels are hello@the-skills-consultancy.com and WhatsApp +27 79 552 0469. Privacy-specific requests should be marked "Privacy Request" in the subject line to support prompt routing.
Depending on your interaction with the site, we may process identity and contact data (name, organisation, role, email, phone), enquiry content, service-interest context, and communication records.
We may also process technical and usage information such as IP-associated metadata, browser/device information, page interactions, and security logs used for stability, analytics, fraud prevention, and service improvement.
Most information is provided directly by you through enquiry forms, email, WhatsApp, or other direct communications.
Limited technical information is generated automatically when you use the website. We may also receive information from service providers that support hosting, analytics, anti-abuse controls, and communication delivery.
We process personal information to assess and respond to enquiries, schedule consultation steps, manage prospective-client communications, maintain business records, protect systems, and comply with legal obligations.
Our processing is undertaken on lawful bases recognized under applicable law, including consent where required, performance of pre-contractual/contract-related steps, compliance with legal obligations, and legitimate business interests balanced against your rights.
Our services are designed for professional and organisational engagement contexts, not for children. We do not intentionally collect personal information from children through this website.
Please do not include special personal information unless it is strictly necessary for your request. If such information is provided, we handle it with heightened care and only where permitted by applicable law.
We do not sell personal information. We may share data with carefully selected operators and service providers supporting hosting, communication systems, security controls, analytics, and professional operations.
Where sharing occurs, recipients are required to process information for authorized purposes only and to apply appropriate confidentiality and security controls.
Because some technology providers operate globally, personal information may be processed outside South Africa.
Where cross-border transfers occur, we use reasonable safeguards, including contractual controls and provider due diligence, to maintain protection standards appropriate to the sensitivity of the information.
We implement reasonable organisational and technical measures to protect personal information against loss, misuse, unauthorised access, alteration, or disclosure.
Controls include access limitation, system hardening, operational process controls, and incident-response handling proportionate to the nature of the information and processing context.
We retain information only for as long as necessary for enquiry handling, relationship management, record-keeping, legal compliance, and legitimate operational purposes.
Retention periods vary by data category and legal context. When data is no longer reasonably required, we delete, de-identify, or securely archive it according to applicable obligations.
Subject to applicable law, you may request access, correction, deletion, objection to certain processing, or restriction where available. You may also request updates where information is inaccurate or incomplete.
To submit a request, email hello@the-skills-consultancy.com with sufficient detail to verify your identity and request scope. We may request additional information to prevent unauthorized disclosure.
If you have concerns about how your personal information has been handled, please contact us first so we can investigate and respond.
You may also lodge a complaint with the Information Regulator (South Africa) in accordance with applicable legal procedures.
We use essential technical mechanisms and limited analytics instrumentation to operate, secure, and improve the website.
You can manage cookies and related controls through your browser settings. Disabling some controls may affect parts of website functionality.
We may update this Privacy Policy from time to time to reflect legal, operational, or service changes.
Material updates are reflected by revising the "Last updated" date and version number on this page. Continued use of the site after updates indicates acknowledgement of the revised policy terms.
Email: hello@the-skills-consultancy.com
Please include your name, organisation, contact details, and request type (access, correction, deletion, objection, or complaint) so we can process your request efficiently.
